Here’s why 79% of candidates turn down your job offer

You’ve finally found a candidate you’re thrilled about. You can’t wait for him to start and see his positive impact on your company. But then he hits you with the bad news – he’s not interested. What happened?

In our last two articles, we wrote about the challenges Thailand businesses face retaining clients. In this article, we want to talk about another common obstacle of hiring managers: candidates who turn down your job offer. According to a new study by one of the world’s leading HR firms, there’s a common reason many candidates won’t accept a job offer.

The one major reason you get a “no”

Everyone wants to be treated with respect. Candidates are no different. For this reason, 79% of them won’t accept a job offer if they’re treated poorly throughout the recruitment process. What does it mean to be treated poorly? According to the survey, two issues reigned supreme as signs of disrespect. Number one, 32% of candidates claimed that being treated rudely during interviews was a major source of aggravation. Two, 44% said they were irritated when they didn’t hear back from hiring managers or recruiters. “Well, that’s okay,” you may think. “I’m likely not hiring that 44%, so why does it matter if I respond or not?” While it may have mattered little 30 years ago, in today’s digital world, failure to respond can have some serious repercussions.

The consequences of rude candidate treatment, by the numbers

Decades ago, before the onset of the internet, there was little a candidate could do to badmouth a company. Sure, a candidate could complain to their friends and family (as they can still do today) about a company’s lack of responsiveness, but their reach was limited.

Today in our internet-infused world, where 93% of candidates research a company online before applying, the repercussions of a poor recruiting process could be far more damaging. An angry candidate could leave a scathing review of your business on Glassdoor or another job site; and you could miss out on top talent before they even choose to apply. What’s more, social media is also a major venting ground for candidates who felt they were treated poorly during recruitment. According to the survey, 27% of candidates would consider sharing their bad recruitment experience on social media. While this type of behavior undoubtedly reflects poorly on the candidate, it also casts a blemish on the company who gave them a bad experience.

If you need guidance finding the perfect candidate, don’t hesitate to get in touch with Criterion’s expert recruiters. We understand that relationships are integral to our, and your, business. All candidates are treated with respect, every step of the recruitment process – from initial contact to notification about their application status. That way candidates will receive a positive impression of your business, whether or not they’re offered the job. Contact us today.