Performance vs. Attitude: Which One is Most Important?

As an organizational leader, you’re always looking for ways to improve your team’s performance. You want your employees to be productive, efficient, and meet their goals. But what’s the best way to achieve this? Should you focus on improving their performance or their attitude?

The Importance of Performance

There’s no doubt that performance is important. After all, it’s the bottom line. If your employees aren’t meeting their goals, your company will suffer. There are a number of things you can do to improve your employees’ performance. You can provide them with training, set clear expectations, and give them regular feedback.

The Importance of Attitude

But performance isn’t the only thing that matters. A positive attitude is also essential for success. Employees with a positive attitude are more likely to be engaged in their work, productive, and go the extra mile. They’re also more likely to be good team players and create a positive work environment. There are a number of things you can do to improve your employees’ attitude. You can create a positive work environment, recognize and reward good performance, and provide opportunities for growth and development.

So, Which is More Important? performance or attitude? The answer is: it depends.

In some cases, performance is the clear winner. If you’re hiring for a role that requires specific skills and experience, then you need to make sure the candidate can deliver. For example, if you’re hiring a surgeon, you need to be confident that they can perform surgery safely and effectively.

In other cases, attitude may be more important. If you’re hiring for a role that involves a lot of teamwork or customer interaction, then a positive attitude is essential. For example, if you’re hiring a customer service representative, you need someone who is friendly, patient, and helpful.

Of course, the best candidates will have both strong performance and a positive attitude. But if you had to choose one, which would it be?

According to a study by Harvard Business Review, employees with a positive attitude are more likely to be high performers. The study found that employees who were rated as having a positive attitude were also rated as being more productive, efficient, and creative.

The study also found that employees with a positive attitude are more likely to be engaged in their work. They are more likely to be satisfied with their jobs and to stay with their companies for the long term.

So, what does this mean for you?

If you want to improve your team’s performance, you need to focus on both performance and attitude. By creating a positive work environment, recognizing and rewarding good performance, and providing opportunities for growth and development, you can create a team of high-performing employees with a positive attitude.